Answers to help landlords understand DoorNet's services better
What exactly is DoorNet?
DoorNet is a managed internet service solution designed specifically for property owners and managers. We provide full-service internet setup, automated tenant billing, and 24/7 tenant support—allowing you to generate additional monthly revenue without additional work.
How does DoorNet generate income for my property?
DoorNet installs and manages a premium internet network at your property. Tenants pay a monthly fee for internet service, which is automatically billed and collected by our system, with the profits deposited directly into your account each month.
How long does installation take?
Installation typically takes a few days depending on your property size. We perform a thorough, free on-site consultation first to provide a clear timeline and minimize disruption.
Will I need technical knowledge to manage this?
No technical expertise is required. DoorNet handles every aspect of your property's internet service—from installation and maintenance to tenant customer support.
What type of properties does DoorNet service?
DoorNet services multi-unit residential buildings (apartments, condos, senior living communities) and commercial properties such as offices, business parks, and coworking spaces.
Can tenants still use their own internet providers?
Absolutely. DoorNet offers tenants an optional, premium internet service. Tenants are always free to choose their preferred provider, but most find DoorNet’s convenience and reliability preferable.
Is there ongoing support for tenants?
Yes. We provide dedicated, round-the-clock support to your tenants, ensuring continuous connectivity and satisfaction without any effort on your part.